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Our Services PDF Print E-mail

Overview:

 

Small businesses and home computers seem to be where we spend most of our time these days, but here's a list of our prices/services:

 

Monthly Contract

 

We charge $1500/month ($75/hour), which includes 20 hours of service.  *Every hour past 20 is $85

 

Individual Support

 

Our individual support or house-call price is $85/hour.

 

Services List

 

Support on both Microsoft (98/2000/XP/Vista/7), Novell, and Mac (10.3/4/5/6) OS

Viruses, Spam, and Spyware

Errors

Slow Computers

Updates and Patches

Pop-ups

Email Issues

Program Installations

Maintenance and upgrades (servers and workstations)

Document Management

Wiring Topology

Hubs and Switches

Printers and Print Servers

Installation and service from stand-alone PC's to client/server environments

Wireless Network and Remote Access installation, support, and maintenance

Backup Solutions

quot;>Automation

Remote with Off-site Storage

Data Recovery

Home Theater Installation

Much More!


Also, be sure to call and inquire about our new remote backup service that we offer to all of our clients! 

If you don't see something here, we may know how to do it, we just think you'll call us because people call upon TecHeroes when they need something done right, right now.

We are always here, but we are not calling ourselves a 24-hour service.  Well, not yet.  That is a demand issue entirely.  We will let the business define our scope.

How are we different than the other guys?  Um, some of us are taller for one...

And really, well, this isn't the job we GOT; this is the service we provide.



We have a personal level of integrity that each customer sees in each visit.  We are responsible for our work; we answer our own phone calls.  Weird, huh?

You didn't ask for the problems you may be facing.  You may have a report or presentation due in 24-hours.  You may need significant assistance in resolving your issue's right away.  How do you trust someone out of the phonebook?  Did you Google it?  How can you trust a total stranger?